CHFinance

CHFinance

Advising & Protecting your Future!

Accessibility Statement

Our commitment to making this website accessible to everyone.

Our Commitment

CHFinance is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures to Support Accessibility

We have taken the following measures to ensure accessibility:

  • Included accessibility as part of our internal policies and procedures
  • Provided alternative text for images and non-text content
  • Ensured sufficient color contrast throughout the site
  • Made all functionality available from a keyboard
  • Used clear and simple language where possible
  • Implemented proper heading structure and semantic HTML
  • Provided visible focus indicators for keyboard navigation
  • Ensured forms have properly associated labels

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

CHFinance is partially conformant with WCAG 2.1 Level AA."Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

Known Limitations and Issues

Despite our best efforts, some accessibility issues may still exist. We maintain an active issues log and are working to address known problems. Known limitations include:

  • Some calculators may have complex interactions that could benefit from additional ARIA labels and instructions
  • Third-party embedded content may not be fully accessible
  • Some older blog content may not meet current accessibility standards

We are actively working to identify and resolve these issues. Our accessibility audit is ongoing and we prioritize fixes based on impact and severity.

View our accessibility audit and issues log

Feedback and Contact

We welcome your feedback on the accessibility of CHFinance. Please let us know if you encounter accessibility barriers:

Please include as much detail as possible, including:

  • The page or feature you were trying to access
  • The barrier you encountered
  • Your browser and assistive technology (if applicable)
  • Any steps that can help us reproduce the issue

Alternative Access

If you are unable to access any content or functionality on our website due to accessibility barriers, we will work with you to provide the information or service in an alternative format. Please contact us using the form linked above.

Technical Specifications

The accessibility of CHFinance relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

We assess the accessibility of CHFinance through:

  • Self-evaluation using automated testing tools (Lighthouse, axe DevTools)
  • Manual testing with assistive technologies
  • Keyboard-only navigation testing
  • User feedback and reports

Formal Approval and Updates

This statement was last reviewed on: 20 January 2026

We review and update this accessibility statement regularly to reflect the current state of our website and our ongoing accessibility efforts.

MoneyHelper

You may want to explore alternatives that do not use your home as security. It is important to consider the risks carefully and seek free, independent guidance before taking any action regarding your debt or mortgage, for example from MoneyHelper. If you click this external link to MoneyHelper you will leave the website of CHFinance.

FIBA

CH Finance UK Limited is a member of the Financial Intermediary & Broker Association (FIBA), and uses the FIBA logo under licence. FIBA Ref FIB41132.

Copyright © 2026 CHFinance

ALWAYS SEEK ADVICE FROM A QUALIFIED MORTGAGE PROFESSIONAL.

THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.

IF YOU ARE THINKING OF CONSOLIDATING EXISTING BORROWING, YOU SHOULD BE AWARE THAT YOU MAY BE EXTENDING THE TERM OF THE DEBT AND INCREASING THE TOTAL AMOUNT YOU REPAY.

CHFinance is a trading name of CH Finance (UK) Limited.Registered address: CH Finance, 2nd Floor Oakhill Court, 171 Bury New Road, Prestwich, Manchester, M25 9ND.

CH Finance (UK) Limited is a limited company registered in England and Wales, Registration number 10924999. Licensed by the Information Commissioner's Office under the Data Protection Act. CH Finance (UK) Limited is an Appointed Representative of Clarke Hendrik Group Ltd, which is Authorised and Regulated by the Financial Conduct Authority, Firm Registration Number 982714. CH Finance (UK) Limited FCA Registration Number: 788035.

CH Finance (UK) Limited will call you to complete an initial basic fact-find and, based on your criteria, will introduce you to an FCA-regulated broker who will provide you with advice in the area you need. Should you proceed with any solution, CH Finance (UK) Limited will receive a commission from the FCA-regulated broker upon the successful completion of your case.

Calls to and from CH Finance (UK) Limited may be monitored and recorded for record-keeping, supervisory, training, and quality assurance purposes.

We will discuss our fees with you. Our fees are only payable on the completion of any mortgage. We will discuss this with you clearly before proceeding and confirm in writing what our fees will be.

Representative example: A mortgage of £102,495 payable over 25 years, initially on a fixed rate of 5.30% for 5 years and then on a variable rate of 6.74% for the remaining term, would require 60 monthly payments of £617.23 followed by 240 payments of £693.06; the total amount payable would be £185,169, made up of the loan amount, interest and fees of £2,495 (including a £1,495 broker fee – Example Only). The overall cost for comparison is 6.6% APRC representative.If you proceed with a mortgage arranged by CHFinance, a trading name of CH Finance (UK) Limited, a broker fee is payable on completion and will be confirmed before you proceed.

The guidance and/or advice on this website is subject to the UK regulatory regime and is therefore restricted to consumers based in the UK. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and, if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.